Swish World Group Inc., doing business as SwishHost U.S. (“SwishHost,” “we,” “our,” or “us”), provides Managed DNS services to enhance website performance, reliability, and security. This Managed DNS Acceptable Use Policy (“AUP”) outlines the guidelines and restrictions for using our DNS services. By using our Managed DNS services, you agree to comply with this AUP. Violations may result in suspension or termination of your account or service.
1. Purpose
This AUP ensures responsible use of SwishHost’s Managed DNS services and protects the integrity of our infrastructure to provide reliable DNS solutions for all customers.
2. Prohibited Activities
The following activities are strictly prohibited when using SwishHost Managed DNS services:
2.1 Illegal Activities
- Hosting or pointing DNS records to content that violates any applicable laws or regulations.
- Using DNS services to support illegal activities, including fraud, hacking, or identity theft.
2.2 Malicious Use
- Creating DNS configurations that distribute or support malware, phishing sites, or other malicious software.
- Using DNS records to bypass security measures or facilitate unauthorized access to systems.
2.3 Prohibited Content
- Pointing DNS records to content that is defamatory, obscene, harassing, or abusive.
- Facilitating the distribution of copyrighted materials or other intellectual property without authorization.
2.4 Resource Abuse
- Excessive or abusive DNS queries that disrupt the performance of SwishHost’s DNS infrastructure.
- Using DNS configurations to launch or support Distributed Denial-of-Service (DDoS) attacks.
3. Security Requirements
3.1 Account and Access Security
- Protect your SwishHost account credentials and API keys from unauthorized access.
- Regularly review and update access permissions for all users and systems interacting with your DNS records.
3.2 DNS Configuration
- Use secure, properly configured DNS records to prevent vulnerabilities such as DNS spoofing or cache poisoning.
- Regularly review DNS configurations for outdated or unused records.
4. Fair Usage Policy
Managed DNS services are subject to fair usage limits to ensure consistent performance for all users. Excessive usage that negatively impacts other customers or system performance may result in:
- Temporary service restrictions.
- A requirement to upgrade to a higher-tier plan.
- Additional fees for excessive usage.
5. Customer Responsibilities
As a SwishHost Managed DNS customer, you are responsible for:
- Ensuring your use of DNS services complies with this AUP and applicable laws.
- Keeping your domain registration active and accurate to avoid disruptions.
- Monitoring your DNS configurations for unauthorized or malicious changes.
6. Enforcement
SwishHost reserves the right to enforce this AUP through:
- Issuing warnings for non-compliance.
- Restricting or suspending services for serious or repeated violations.
- Terminating accounts in cases of severe abuse or legal violations.
7. Reporting Violations
If you suspect a violation of this AUP, please contact us immediately:
- Email: dns@swishhost.cloud
Provide as much detail as possible, including domain names, timestamps, and a description of the issue.
8. Changes to This Policy
SwishHost may update this AUP periodically to reflect changes in our services or industry standards. Updates will be posted on our website with the revised effective date.
9. Contact Us
For questions or concerns about this AUP, please contact us:
- Email: dns@swishhost.cloud
By using SwishHost Managed DNS services, you agree to comply with this AUP. Thank you for helping us maintain a secure and high-performance DNS environment.