These Terms & Conditions (“Terms”) govern the use of Minecraft server hosting services provided by Swish World Group Inc., doing business as SwishHost U.S. (“SwishHost”). By purchasing or using our Minecraft server hosting services, you agree to these Terms, in addition to the General Terms & Conditions, Acceptable Use Policy (AUP), and any applicable Service Level Agreement (SLA).
1. Service Overview
SwishHost Minecraft server hosting services provide high-performance, customizable servers designed for Minecraft gameplay. Features include DDoS protection, mod installation support, daily backups, and 24/7 server uptime monitoring.
2. Eligibility
To use our Minecraft server hosting services, you must:
- Be at least 18 years old or have parental/guardian consent if under 18.
- Have a valid SwishHost account.
- Comply with all applicable laws and these Terms.
3. Service Features
- Customization: Full control over server settings, including plugins, mods, and configurations.
- DDoS Protection: Built-in protection to safeguard against server attacks.
- Mod Installation Support: 24/7 support for installing and managing Minecraft mods.
- Daily Backups: Automated backups ensure your server data is protected and restorable.
4. Acceptable Use Policy (AUP)
In addition to the general AUP, the following specific provisions apply to Minecraft server hosting services:
- Prohibited Activities:
- Hosting servers that promote hate speech, harassment, or illegal activities.
- Using the server to distribute malicious content, including viruses or malware.
- Fair Resource Usage: Server usage must remain within the limits of the chosen plan. Excessive use that degrades server performance may require an upgrade.
- Content Responsibility: Users are responsible for ensuring that uploaded content, including mods and plugins, complies with copyright laws and does not violate third-party intellectual property rights.
5. Performance and Uptime
- 99.9% Uptime: SwishHost aims to provide 99.9% uptime for Minecraft server hosting services, as outlined in the SLA.
- Maintenance Notifications: Scheduled maintenance or upgrades may result in temporary downtime. Advance notice will be provided whenever possible.
6. Billing and Payments
- Minecraft server hosting services are billed on a recurring basis based on the selected plan.
- Non-payment may result in suspension or termination of services.
- Refunds, if applicable, are subject to our Refund Policy.
7. Data Security and Backups
- Daily Backups: SwishHost provides daily backups for all Minecraft servers. However, users should maintain their own backups for critical data.
- User Responsibility: SwishHost is not liable for data loss resulting from user actions, mod/plugin failures, or misconfiguration.
8. Termination and Suspension
SwishHost may suspend or terminate Minecraft server hosting services for:
- Violation of these Terms, the General Terms, or the AUP.
- Non-payment of fees.
- Activities that compromise server stability or violate applicable laws.
9. Limitation of Liability
To the fullest extent permitted by law, SwishHost is not liable for:
- Loss of data, gameplay interruptions, or server performance issues caused by user modifications or third-party plugins.
- Indirect or consequential damages related to Minecraft server hosting services.
10. Amendments to Terms
SwishHost reserves the right to amend these Terms at any time. Changes will be posted on our website, and continued use of the service constitutes acceptance of the updated Terms.
11. Governing Law
These Terms are governed by the laws of the State of Kentucky. Any disputes arising under these Terms shall be resolved in Kentucky courts.
12. Contact Us
If you have questions or concerns about these Terms, please contact us:
- Email: minecraft@swishhost.cloud
By using SwishHost Minecraft server hosting services, you acknowledge and agree to these Terms, as well as all related policies. Thank you for choosing SwishHost U.S.!