These Terms & Conditions (“Terms”) govern the use of Website Hosting services provided by Swish World Group Inc., doing business as SwishHost U.S. (“SwishHost”). By using our Website Hosting services, you agree to these Terms, in addition to the General Terms & Conditions, Acceptable Use Policy (AUP), and any applicable Service Level Agreement (SLA).
1. Service Overview
SwishHost Website Hosting services provide shared hosting solutions designed to support personal, business, and professional websites. Our hosting plans include features such as unlimited subdomains, FTP accounts, email forwarders, daily backups, and support for multiple PHP versions.
2. Eligibility
To use our Website Hosting services, you must:
- Be at least 18 years old.
- Have a valid SwishHost account.
- Comply with all applicable laws and these Terms.
3. Account and Resource Usage
- Shared Environment: Website Hosting plans operate in a shared environment. Users must ensure their activities do not disrupt or harm the performance of other hosted websites.
- Resource Limits: While many features are offered without specific caps, accounts may be subject to resource restrictions (e.g., CPU, memory) to maintain server stability.
- Prohibited Uses: Activities such as hosting malware, phishing sites, or any unlawful content are strictly prohibited.
4. Acceptable Use Policy (AUP)
In addition to the general AUP, the following provisions apply:
- Content Restrictions: You may not host content that violates intellectual property laws, contains explicit illegal material, or promotes harmful activities.
- Email Usage: Email services included with hosting plans must comply with anti-spam laws. Bulk email campaigns or unsolicited mass emails are prohibited.
5. Performance and Uptime
- We aim to provide 99.9% uptime for our Website Hosting services, as outlined in our SLA.
- Scheduled maintenance or unforeseen technical issues may occasionally result in temporary downtime.
6. Support Services
- Technical Support: SwishHost provides support for server-side issues, such as hosting configuration and platform-related troubleshooting.
- User Responsibilities: Customers are responsible for managing their website content, coding, and third-party applications.
7. Billing and Payments
- Services are billed on a recurring basis as per the chosen hosting plan.
- Late or failed payments may result in suspension or termination of services.
- Refunds, if applicable, are subject to our Refund Policy.
8. Data Backup and Security
- Daily Backups: Daily backups are included, but SwishHost cannot guarantee restoration of backups in all circumstances.
- Customer Responsibility: Customers are encouraged to maintain their own additional backups for added security.
9. Suspension or Termination of Service
SwishHost may suspend or terminate Website Hosting services for:
- Non-payment of fees.
- Violation of these Terms, the General Terms, or the AUP.
- Any action compromising server stability or security.
10. Limitation of Liability
To the fullest extent permitted by law, SwishHost is not liable for:
- Loss of data or business interruption caused by technical issues or misuse of the service.
- Indirect, incidental, or consequential damages related to the use of our hosting services.
11. Amendments to Terms
SwishHost reserves the right to update these Terms at any time. Changes will be effective upon posting to our website, and continued use of the service constitutes acceptance of the updated Terms.
12. Governing Law
These Terms are governed by the laws of the State of Kentucky. Any disputes arising under these Terms shall be resolved in Kentucky courts.
13. Contact Us
For questions or concerns about these Terms, please contact us:
By using SwishHost Website Hosting services, you acknowledge and agree to these Terms, as well as any applicable policies. Thank you for choosing SwishHost U.S.!