Swish World Group Inc., doing business as SwishHost U.S. (“SwishHost,” “we,” “our,” or “us”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, services, and products. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
1.1 Information You Provide Directly
- Account Registration: Name, email address, billing address, phone number, and payment information.
- Support Requests: Information provided during support inquiries.
- Service Usage: Preferences, configurations, and other details related to the services you purchase or use.
1.2 Automatically Collected Information
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Details about your interactions with our website and services, including pages visited, links clicked, and time spent on our site.
- Cookies and Similar Technologies: Data collected through cookies or similar tracking technologies (see Section 6 for more details).
1.3 Third-Party Sources
We may receive information about you from third parties, such as payment processors or partners, to complete transactions or improve our services.
2. How We Use Your Information
We use the collected information for the following purposes:
- To Provide Services: To set up and manage your account, process transactions, and deliver services.
- Customer Support: To respond to your inquiries and provide technical assistance.
- Service Improvement: To analyze usage trends and enhance our products and services.
- Security: To monitor and prevent fraud, unauthorized access, or other malicious activities.
- Compliance: To comply with legal and regulatory obligations.
3. How We Share Your Information
We do not sell your personal information. However, we may share your information in the following scenarios:
- Service Providers: With trusted third-party vendors that assist in providing services (e.g., payment processors, cloud hosting providers).
- Legal Compliance: If required by law, regulation, or legal process, or to protect our rights or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
5. Your Rights and Choices
5.1 Access and Control
You may access, update, or delete your personal information by logging into your account or contacting us directly.
5.2 Opt-Out Options
- Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe link in our emails or contacting us.
- Cookies: Adjust your browser settings to disable cookies or use tools to manage cookie preferences (see Section 6).
6. Cookies and Tracking Technologies
SwishHost uses cookies and similar technologies to improve your experience, analyze website usage, and deliver targeted advertisements.
- Essential Cookies: Required for website functionality.
- Analytics Cookies: Help us understand how users interact with our site.
- Advertising Cookies: Deliver personalized ads based on your interests.
You can control cookies through your browser settings or third-party tools.
7. Data Security
We implement industry-standard security measures to protect your personal information. However, no system can guarantee 100% security. Users are responsible for maintaining the security of their login credentials.
8. International Data Transfers
If you are accessing our services from outside the United States, please note that your information may be transferred to and processed in the United States. By using our services, you consent to such transfers.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with the updated effective date. Continued use of our services constitutes acceptance of the revised Privacy Policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: privacy@swishhost.cloud
Thank you for trusting SwishHost U.S. with your data. Your privacy is important to us.