Swish World Group Inc., doing business as SwishHost U.S. (“SwishHost,” “we,” “our,” or “us”), provides reliable and secure website hosting solutions. This Website Hosting Acceptable Use Policy (“AUP”) outlines the guidelines and restrictions for using our website hosting services. By using our services, you agree to comply with this AUP. Violations may result in service suspension or termination.
1. Purpose
This AUP ensures the responsible and secure use of SwishHost’s website hosting services. It aims to protect our infrastructure, maintain service quality, and promote a safe online environment.
2. Prohibited Activities
The following activities are strictly prohibited on SwishHost’s website hosting services:
2.1 Illegal or Unlawful Use
- Hosting or distributing content that violates any applicable laws or regulations.
- Promoting illegal activities, including hacking, fraud, or identity theft.
2.2 Malware and Security Threats
- Hosting or distributing malicious content, such as viruses, ransomware, or other harmful software.
- Using scripts or applications that compromise server security or performance.
2.3 Spam and Email Abuse
- Sending unsolicited bulk emails or spam through email scripts or contact forms.
- Using hosting services to create, manage, or distribute phishing sites.
2.4 Resource Abuse
- Activities that excessively consume server resources, such as CPU, memory, or bandwidth, impacting other users.
- Running background processes or applications that degrade server performance without authorization.
2.5 Prohibited Content
- Hosting content that is defamatory, harassing, obscene, or abusive.
- Sharing content that infringes on intellectual property rights, including copyrighted material without proper authorization.
3. Security Responsibilities
3.1 Account Protection
- Use strong, unique passwords for your hosting account and any associated services.
- Enable two-factor authentication (2FA) for enhanced security when available.
3.2 Website Management
- Keep website software, plugins, and themes updated to the latest versions.
- Remove unused or outdated software to minimize vulnerabilities.
4. Resource Usage Limits
SwishHost website hosting plans include fair usage policies to ensure quality for all users.
- Disk Space: Use is limited to website-related files; storage of unrelated data (e.g., backups, archives) is prohibited.
- Bandwidth: Unlimited bandwidth is subject to fair usage. Excessive or abusive usage may require an upgrade or result in service restrictions.
- CPU and Memory: Excessive resource consumption may require a higher-tier plan or service modification.
5. Customer Responsibilities
As a SwishHost customer, you are responsible for:
- Ensuring your website complies with this AUP and all applicable laws.
- Securing your website, accounts, and associated content.
- Monitoring your website for suspicious or unauthorized activity.
6. Enforcement
SwishHost reserves the right to enforce this AUP through:
- Issuing warnings for non-compliance.
- Restricting or suspending services for serious or repeated violations.
- Terminating accounts in cases of severe or malicious abuse.
7. Reporting Violations
If you believe a website hosted by SwishHost violates this AUP, please contact us:
Provide as much detail as possible, including URLs, IP addresses, and timestamps.
8. Changes to This Policy
SwishHost may update this AUP periodically to reflect changes in our services or industry practices. Updates will be posted on our website with the revised effective date.
9. Contact Us
For questions or concerns about this AUP, please contact us:
By using SwishHost website hosting services, you agree to comply with this AUP. Thank you for helping us maintain a secure and high-quality hosting environment.