Swish World Group Inc., doing business as SwishHost U.S. (“SwishHost,” “we,” “our,” or “us”), provides optimized WordPress hosting solutions designed for performance, reliability, and security. This WordPress Hosting Acceptable Use Policy (“AUP”) outlines the guidelines and restrictions for using our WordPress Hosting services. By using our WordPress Hosting, you agree to comply with this AUP. Violations may result in suspension or termination of services.
1. Purpose
This AUP is intended to ensure the responsible and secure use of SwishHost’s WordPress Hosting services. It protects our infrastructure, other customers, and the overall hosting environment.
2. Prohibited Activities
The following activities are strictly prohibited on SwishHost WordPress Hosting services:
2.1 Illegal or Unlawful Use
- Hosting or distributing content that violates any applicable laws or regulations.
- Promoting illegal activities, such as hacking, fraud, or identity theft.
2.2 Malicious Content
- Hosting or sharing malware, viruses, ransomware, or other malicious software.
- Using plugins, themes, or scripts that compromise the security or performance of the hosting environment.
2.3 Spam and Mass Emailing
- Sending unsolicited bulk emails or spam through contact forms or email scripts.
- Hosting websites that are primarily designed for spamming or phishing.
2.4 Resource Abuse
- Activities that excessively consume server resources (e.g., CPU, memory, bandwidth) and disrupt other customers.
- Running scripts, processes, or applications that significantly degrade server performance.
2.5 Prohibited Content
- Hosting content that is defamatory, harassing, obscene, or abusive.
- Sharing content that infringes on intellectual property rights, including copyrighted material without proper authorization.
3. Security Requirements
3.1 Plugin and Theme Management
- Use only trusted and regularly updated plugins and themes.
- Remove outdated, unused, or insecure plugins and themes to minimize vulnerabilities.
3.2 Strong Passwords
- Use strong, unique passwords for WordPress admin accounts.
- Enable two-factor authentication (2FA) for additional security.
3.3 Regular Updates
- Keep WordPress core, plugins, and themes updated to the latest versions to ensure security and compatibility.
4. Resource Usage Limits
SwishHost WordPress Hosting services include fair usage policies to ensure an optimal experience for all customers. Resource usage must remain within the limits of your hosting plan:
- Bandwidth: Unlimited, but subject to fair use to prevent abuse.
- CPU and Memory: Excessive resource use that impacts server performance may result in temporary restrictions or required upgrades.
5. Customer Responsibilities
As a SwishHost customer, you are responsible for:
- Ensuring your site complies with this AUP and all applicable laws.
- Securing your WordPress installation and associated accounts.
- Monitoring site activity for suspicious or unauthorized behavior.
6. Enforcement
SwishHost reserves the right to enforce this AUP through:
- Issuing warnings for non-compliance.
- Restricting or suspending services for serious or repeated violations.
- Terminating accounts in cases of severe or malicious abuse.
7. Reporting Violations
If you believe a website hosted by SwishHost is in violation of this AUP, please contact us:
- Email: wordpress@swishhost.cloud
Include as much detail as possible, including URLs, IP addresses, and timestamps.
8. Changes to This Policy
SwishHost may update this AUP periodically to reflect changes in our services or industry best practices. Updates will be posted on our website with the revised effective date.
9. Contact Us
For questions or concerns about this AUP, please contact us:
- Email: wordpress@swishhost.cloud
By using SwishHost WordPress Hosting services, you agree to comply with this AUP. Thank you for helping us maintain a secure and reliable hosting environment.