These Terms & Conditions (“Terms”) govern the use of WordPress Hosting services provided by Swish World Group Inc., doing business as SwishHost U.S. (“SwishHost”). By purchasing or using our WordPress Hosting services, you agree to these Terms, in addition to the General Terms & Conditions and any applicable policies such as our Acceptable Use Policy (AUP) and Service Level Agreement (SLA).
1. Service Overview
SwishHost’s WordPress Hosting services are designed for websites using the WordPress platform. Our services include features such as optimized server environments, automatic updates, and tailored support.
2. Account Eligibility
To use our WordPress Hosting services, you must:
- Be at least 18 years old.
- Have a valid SwishHost account.
- Comply with all applicable laws and these Terms.
3. Features and Limitations
- Optimized Environment: WordPress Hosting is pre-configured for WordPress to enhance performance and security.
- Automatic Updates: We provide automatic updates for WordPress core, plugins, and themes unless otherwise requested.
- No Resource Caps: All WordPress Hosting plans include unlimited bandwidth and visitors, but resource usage must align with our Acceptable Use Policy.
- Custom Modifications: Users can customize WordPress installations; however, unsupported modifications may not qualify for technical support.
4. Acceptable Use Policy (AUP)
In addition to the general AUP, the following specific provisions apply:
- Prohibited Content: You may not host content that violates copyright laws, promotes illegal activities, or infringes on the rights of others.
- Resource Abuse: Activities such as cryptocurrency mining, excessive bot traffic, or server misuse are prohibited.
- Security Practices: Users must implement basic security practices, such as strong passwords and avoiding malicious plugins or themes.
5. Uptime and Performance
- We strive for 99.9% uptime for WordPress Hosting services, as detailed in our SLA.
- Scheduled maintenance or emergency updates may result in temporary downtime, and we will provide advance notice whenever possible.
6. Support and Responsibility
- SwishHost Responsibilities: We provide technical support for WordPress installation, optimization, and basic troubleshooting.
- User Responsibilities: Users are responsible for the content, configuration, and proper usage of their WordPress site.
7. Billing and Payments
- WordPress Hosting services are billed on a recurring basis as outlined at the time of purchase.
- Late payments may result in suspension or termination of the hosting account.
- All fees are non-refundable except as specified in our Refund Policy.
8. Data Backup
Daily backups are included with WordPress Hosting plans. However:
- SwishHost cannot guarantee restoration of backups in all scenarios.
- Users are encouraged to maintain their own off-site backups for additional security.
9. Service Termination
SwishHost may terminate WordPress Hosting services for:
- Non-payment of fees.
- Violation of these Terms, the General Terms, or the AUP.
- Actions that compromise the integrity of our servers or services.
10. Limitation of Liability
To the fullest extent permitted by law, SwishHost is not liable for:
- Data loss resulting from user actions, cyberattacks, or third-party plugins.
- Indirect or consequential damages resulting from service outages.
11. Amendments to Terms
SwishHost reserves the right to amend these Terms at any time. Changes will be posted on our website, and continued use of the service constitutes acceptance of the updated Terms.
12. Governing Law
These Terms are governed by the laws of the State of Kentucky. Any disputes shall be resolved in the courts of Kentucky.
13. Contact Us
If you have questions about these Terms, please contact us:
- Email: wordpress@swishhost.cloud
By using SwishHost WordPress Hosting services, you acknowledge and agree to these Terms and all related policies. Thank you for choosing SwishHost U.S.!